Home » About Us » Careers

Careers In The Water Treatment Solutions Industry

Looking for a career with a leader in an industry that is providing water treatment solutions to businesses in a wide range of markets? Aries Chemical provides a unique combination of water treatment equipment and chemicals, allowing us to build strong, long term relationships with our customers.

Current Openings

• Project Engineer
• Customer Service Team Lead

Project Engineer

Company Overview
Aries Chemical, Inc. specializes in providing innovative water treatment solutions across various industries since 1985. At Aries Chemical, we engineer and manufacture water and wastewater treatment solutions with precision, accountability, and care. We are committed to delivering safe, high-quality results for our customers, fostering a strong and responsible workplace for our employees, and creating sustainable, long-term value for our owners. Guided by the A.R.I.E.S. Way—Accountability, Reliability, Integrity, Expertise, and Safety—we build trust through technical excellence, ethical conduct, and a relentless focus on doing things the right way.

Job Overview
The Project Engineer is responsible for supporting the development, design, costing, proposal preparation, execution, and startup of industrial and municipal water treatment systems for Aries Chemical customers.

This position works closely with Technical Sales, Technical Services, Engineering, Fabrication, Purchasing, vendors, subcontractors, and customers to develop practical, accurate, and technically sound solutions based on customer requirements, field conditions, and project scope.

The Project Engineer plays a critical role in supporting Aries Chemical’s growth by helping convert customer needs into complete engineered proposals and successful project outcomes. This role must be performed in alignment with the A.R.I.E.S. Way: Accountability, Reliability, Integrity, Expertise, and Safety.

Essential Functions

• Project Design and Technical DevelopmentDevelop industrial and municipal water treatment system concepts, layouts, equipment selections, and technical solutions based on customer needs, site conditions, process requirements, and request-for-proposal scope.
• Proposal and Cost DevelopmentPrepare complete, professional, multi-page technical proposals in partnership with Technical Sales and other internal team members. Organize equipment costs, fabrication costs, subcontractor costs, freight, installation requirements, and other project factors to support accurate pricing.
• Vendor RFQ ManagementPrepare and issue requests for quotation to Aries equipment vendors and subcontractors. Review vendor responses, clarify technical details, compare options, and organize information needed for project costing and proposal development.
• Project Scheduling and CoordinationCreate, maintain, and communicate project schedules for assigned engineering and equipment projects. Monitor key deliverables, identify risks or delays, and communicate issues to the appropriate internal stakeholders.
• Technical Sales SupportSupport Aries Technical Sales personnel during customer discussions, site visits, facility surveys, system evaluations, proposal reviews, and project development activities.
• Customer Site Surveys and Field EvaluationTravel to customer locations as needed to evaluate existing facilities, treatment systems, equipment, utilities, process flows, and installation conditions. Document observations and translate field information into project requirements.
• Fabrication and Internal CoordinationWork with Aries fabrication and operations personnel to support the build, assembly, modification, testing, and delivery of water treatment systems and related equipment.
• Subcontractor and Controls CoordinationCoordinate with subcontractors, including controls and PLC providers, installers, and specialty service providers, to support project design, implementation, startup, and customer acceptance.
• System Startup and Commissioning SupportProvide technical support and on-site supervision during system installation, startup, troubleshooting, commissioning, and customer handoff.
• Technical DocumentationPrepare and maintain project documentation, including proposals, scopes of work, drawings, equipment lists, vendor quotations, project notes, startup documentation, customer correspondence, and other technical records.
• Quality, Safety, and Compliance SupportEnsure engineering work, project execution, customer site activities, and documentation are completed in accordance with Aries quality standards, customer requirements, applicable regulations, and safe work practices.
• Process Improvement and Standard WorkSupport continuous improvement of Aries project engineering processes, proposal templates, costing methods, project tracking tools, vendor information, and standard engineering practices.
• A.R.I.E.S. Way ExpectationsDemonstrate daily alignment with the A.R.I.E.S. Way by:
• Taking ownership of project deliverables, timelines, and follow-through (Accountability)
• Providing dependable, accurate, and timely engineering support (Reliability)
• Communicating honestly, professionally, and transparently with customers and team members (Integrity)
• Building strong technical knowledge of Aries products, systems, applications, customers, and treatment processes (Expertise)
• Supporting safe project design, safe customer site practices, and safe equipment startup activities (Safety)

Core Competencies

• Engineering judgment and technical problem solving
• Water treatment system design and application support
• Project costing and proposal development
• Customer site evaluation and field documentation
• Project scheduling and follow-through
• Vendor, subcontractor, and internal coordination
• Clear written and verbal communication
• Practical troubleshooting and root cause analysis
• ERP/MRP, Microsoft Office, and technical documentation proficiency
• Alignment with the A.R.I.E.S. Way
• Safety and compliance awareness
• Ability to work independently and manage multiple priorities

Reporting Structure

This position reports to the Equipment and Systems Group Manager or other designated company leader.

This role works closely with Technical Sales, Engineering, Operations, Fabrication, Purchasing, Customer Service, vendors, subcontractors, and customers.

Work Environment

This role operates in a professional office environment, customer site environments, production and fabrication areas, and field installation/startup locations.

The position requires regular use of standard business technology, engineering documentation, Microsoft Office, communication tools, and other systems used to support project execution.

Travel Requirements

Travel to customer sites and sales territories is required based on project needs, customer requests, field surveys, and system startup requirements.

Typical travel expectations may include:

• Approximately 1 to 2 overnight trips per month, depending on project activity.
• Occasional system startups or commissioning activities that may require up to one week at a customer site.
• Use of an Aries pool vehicle when available.
• Reimbursement for approved business travel expenses in accordance with company policy.

Physical Requirements

The physical demands are representative of those required to successfully perform the essential functions of the position. This may include sitting, standing, walking, typing, reviewing technical documents, traveling by vehicle, walking customer facilities, accessing equipment areas, and participating in system inspections or startup activities.

Customer site work may require use of appropriate personal protective equipment and compliance with site-specific safety requirements.

Position Details

Position Type: Full-time

Schedule: Monday through Friday, standard business hours, with flexibility required for travel, customer site work, and startup activities

Location: Aries Chemical, Inc., Beaver Falls, NY

Travel: Required, based on project and customer needs

Benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401(K), Profit Sharing, Paid Time Off

Required Qualifications

• Bachelor’s degree in Engineering or a closely related technical discipline.
• Minimum of five years of related engineering, project engineering, water treatment, process, manufacturing, industrial, municipal, or equipment design experience.
• Ability to apply engineering principles to a variety of customer processes, facilities, and treatment applications.
• Demonstrated ability to develop professional technical proposals, scopes of work, cost estimates, and project documentation.
• Strong verbal and written communication skills.
• Strong problem-solving, organization, and time management skills.
• Ability to work independently while coordinating effectively with cross-functional teams.
• Proficiency with Microsoft Office, including Outlook, Excel, and Word.
• Ability and willingness to travel to customer sites as required.
• Demonstrated alignment with the A.R.I.E.S. Way: Accountability, Reliability, Integrity, Expertise, and Safety.

Preferred Qualifications

• Experience with industrial water treatment, wastewater treatment, boiler water treatment, cooling water treatment, or related chemical treatment applications.
• Experience with equipment design, fabrication support, system installation, startup, commissioning, or field troubleshooting.
• Experience preparing vendor RFQs and evaluating technical quotations.
• Familiarity with PLC/control systems, instrumentation, pumps, tanks, piping, chemical feed systems, filtration systems, or water treatment equipment.
• Experience working with technical sales teams and supporting customer-facing project development.
• Experience with municipal, industrial, food processing, manufacturing, or utility customers.
• Familiarity with project management tools, ERP/MRP systems, CAD drawings, P&IDs, or technical submittals.

Training and Development

Aries Chemical may provide training and field exposure in areas such as:

• Inspection of Aries chemical and equipment systems at customer sites.
• Field travel with Aries technical personnel during project development and implementation.
• Customer visits with Technical Sales to understand water treatment applications.
• Wastewater bench-scale treatability testing.
• Boiler water treatment fundamentals and controls.
• Cooling water treatment fundamentals and controls.
• Wastewater treatment fundamentals, treatment processes, chemistry, and chemical consumption calculations.
• Aries proposal, costing, project tracking, and standard work processes.

Additional Eligibility Requirements

A valid driver’s license and ability to travel to customer locations are required. The employee must be able to comply with Aries Chemical safety policies and customer site safety requirements.

General Provision

This job description is intended to provide a general framework for the position and is not an exhaustive list of all responsibilities, duties, or activities required. Aries Chemical, Inc. reserves the right to modify job duties, responsibilities, and activities at any time, with or without notice. Aries Chemical is an equal opportunity employer.

Job Type: Full-time

Pay: $90,000.00 – $135,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• Bachelor’s (Required)

Experience:

• water treatment systems: 5 years (Preferred)
• project engineering or equipment design: 5 years (Preferred)

License/Certification:

• Class D (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

Customer Service Team Lead

Company Overview
Aries Chemical, Inc. specializes in providing innovative water treatment solutions across various industries since 1985. At Aries Chemical, we engineer and manufacture water and wastewater treatment solutions with precision, accountability, and care. We are committed to delivering safe, high-quality results for our customers, fostering a strong and responsible workplace for our employees, and creating sustainable, long-term value for our owners. Guided by the A.R.I.E.S. Way—Accountability, Reliability, Integrity, Expertise, and Safety—we build trust through technical excellence, ethical conduct, and a relentless focus on doing things the right way.

Job Overview
We are seeking a dynamic and energetic Customer Service Team Lead to inspire and guide our customer service team. The Customer Service Team Lead is responsible for supporting the daily execution of Aries Chemical’s customer service function by helping ensure customer orders, inquiries, documentation, and internal communications are handled accurately, professionally, and on time.

This position serves as a working lead within the Customer Service team, helping coordinate daily priorities, support team members, resolve routine customer and order issues, and escalate concerns when needed. The role is critical to supporting Aries Chemical’s ability to deliver reliable service, maintain strong customer relationships, and execute customer orders in alignment with the A.R.I.E.S. Way: Accountability, Reliability, Integrity, Expertise, and Safety.

This position is fully on-site at the Beaver Falls, NY office with no remote work availability.

Essential Functions

• Customer Order and Information Support: Provide timely, accurate, and professional support to customers regarding order status, product availability, delivery timing, documentation, and general account inquiries.
• Order Processing Coordination: Support the accurate processing of customer orders, changes, returns, credits, and related documentation in accordance with company procedures and customer requirements.
• Daily Team Lead Support: Help organize daily customer service priorities, monitor open orders and unresolved issues, assist team members with questions, and ensure urgent matters are communicated and escalated appropriately.
• Sales and Customer Relationship Support: Work closely with the Sales team to support customer needs, communicate service issues, assist with account follow-up, and help maintain positive customer relationships.
• Production, Warehouse, and Logistics Coordination: Coordinate with Production, Warehouse, Purchasing, and Logistics teams to support order fulfillment, shipping priorities, inventory availability, and customer delivery expectations.
• Purchasing and Inventory Communication: Communicate current and anticipated customer demand, trucking needs, and raw material concerns to Purchasing and Operations to help support effective planning and inventory flow.
• Accounting and Billing Support: Work with Accounting to help identify and resolve customer account issues, invoice discrepancies, credit holds, missing documentation, and other items that may impact order fulfillment or payment.
• Quality and Service Issue Communication: Document and communicate customer complaints, service concerns, product issues, delivery problems, and quality-related feedback to the appropriate internal teams.
• Document and Data Management: Maintain accurate customer service records, including orders, contracts, pricing agreements, delivery documentation, correspondence, and other support materials.
• Process Improvement and Standard Work: Support continuous improvement by identifying recurring issues, helping maintain standard work, recommending practical improvements, and assisting with training on customer service procedures.
• A.R.I.E.S. Way Expectations: Demonstrate daily alignment with the A.R.I.E.S. Way by: Taking ownership of issues and follow-through (Accountability), Providing dependable, timely, and accurate service (Reliability), Communicating honestly and professionally (Integrity), Building strong working knowledge of Aries products, systems, and customers (Expertise), Supporting safe, compliant handling, shipping, and documentation practices (Safety)

Core Competencies

• Customer service and relationship management
• Order processing accuracy and attention to detail
• Daily prioritization and follow-through
• Clear, professional communication
• Cross-functional coordination
• Practical problem solving and escalation
• ERP/MRP and Microsoft Office proficiency
• Team support, coaching, and peer leadership
• Alignment with the A.R.I.E.S. Way
• Safety and compliance awareness

Reporting Structure

This position reports to the Operations Manager or other designated company leader.

This role may provide daily guidance, support, and task coordination to Customer Service team members but does not carry full departmental management authority unless specifically assigned.

Work Environment

This role operates primarily in a professional office environment and requires frequent communication with customers, Sales, Operations, Purchasing, Warehouse, Logistics, Accounting, and other internal departments.

Physical Requirements

The physical demands are representative of those required to successfully perform the essential functions of the position, including frequent sitting, standing, walking, typing, phone use, computer use, and handling of office materials.

Position Details

Position Type: Full-time, office-based

Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m.

Location: Aries Chemical, Inc., Beaver Falls, NY

Required Qualifications

• Minimum of three years of customer service, order entry, logistics coordination, sales support, or related business experience.
• Demonstrated ability to work accurately in ERP, MRP, order entry, or similar business systems.
• Demonstrated ability to manage and lead large projects, especially projects related to software migrations and new system implementations.
• Proficiency with Microsoft Office, including Outlook, Excel, and Word.
• Strong communication skills with the ability to interact professionally with customers and internal teams.
• Ability to prioritize multiple open items, follow through on commitments, and escalate issues appropriately.
• Demonstrated alignment with the A.R.I.E.S. Way: Accountability, Reliability, Integrity, Expertise, and Safety.

Preferred Qualifications

• Prior experience in a manufacturing, distribution, chemical, water treatment, or industrial service environment.
• Experience supporting order fulfillment, shipping, logistics, or inventory coordination.
• Familiarity with customer pricing, purchase orders, invoices, credits, and account documentation.
• Working knowledge of chemical shipping, labeling, SDS documentation, or regulated product handling.
• Prior experience as a team lead, senior customer service representative, coordinator, or informal peer trainer.

Additional Eligibility Requirements

Previous experience with warehousing, distribution, route planning, or production scheduling is considered a strong asset.

General Provision

This job description is intended to provide a general framework for the position and is not an exhaustive list of all responsibilities, duties, or activities required. Aries Chemical, Inc. reserves the right to modify job duties, responsibilities, and activities at any time, with or without notice.

Join us as a Customer Service Team Lead to make a meaningful impact by elevating our customer experience through energetic leadership and strategic management. We’re dedicated to supporting your growth while delivering outstanding service that exceeds expectations!

Pay: $55,000.00 – $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person

Aries Chemical offers a competitive income and benefits package. Aries Chemical’s Benefit Package includes medical and dental benefits in addition to a 401K plan and profit sharing.

Aries Chemical provides equal employment opportunities (EEO) to all employees and applicants for employment.

If you are interested in applying for any job, please send your cover letter and resume to personnel@arieschem.com.